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Uniphore acquires Emotion Research Labs, S.L.

January 2021

Client(s) Uniphore Technologies Inc.

Jones Day represented Uniphore Technologies Inc., an early leader in Conversational Service Automation (CSA), in its acquisition of Emotion Research Labs, S.L., a leading software developer that uses AI and machine learning, to identify emotion and engagement levels in real-time over video-based interactions.

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