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Awards & Rankings

Jones Day ranked #1 in BTI Industry Power Rankings

July 2017


The global law firm Jones Day ranks #1 in strength of client relationships, according to 2017's BTI Power Rankings. The top ranking in the new report, BTI Industry Power Rankings: The Law Firms with the Best Client Relationships in 18 Industries, illustrates the Firm's commitment to superior client service.

Jones Day ranked first among BTI's 24 "Clientopia" firms—those elite firms that have established a client relationship where the firm is a "core law firm" (primary provider of legal services), and also the "most recommended law firm" (the first firm referred to peers unprompted) —by securing more "Clientopia" client relationships than any other firm in the survey.

"Our approach to client service is to collaborate seamlessly across jurisdictions and practices around the world and to demonstrate our shared set of professional values that reinforce the foundation of our cohesive partnership," said Glen Nager, Jones Day's Client Affairs Partner. "All clients are clients of the Firm, not individual lawyers, offices, or practices. We recognize clients have institutional needs, and in turn we provide comprehensive solutions, serving clients as one firm worldwide. We are true partners, with each other, and even more importantly, with our clients."



To earn its #1 ranking as the firm with the most Clientopia relationships, Jones Day was recognized for having Clientopia relationships ("core" and "most recommended" law firm) in 11 industries, more than any other firm.

"These legal executives note a uniformly high-level experience across the firm and deep understanding of their company’s business and culture," says Michael B. Rynowecer, President of The BTI Consulting Group, who directs the survey.

Jones Day was named a "core law firm"—part of an elite group capturing 80 percent of the client's work, and "most recommended law firm"—the group of firms clients recommend (unprompted) most often to their peers, in 17 industries.

A BTI Rankings Trio

The top ranking in BTI's Industry Power Rankings marks the third time in nine months Jones Day has received an elite client service designation from BTI Consulting. In November 2016, Jones Day was ranked #1 in BTI Consulting's "Client Service A-Team" survey, while securing "Best of the Best" status in all 17 activities that clients say drive client service, the only time such an achievement has been earned in the 16-year history of BTI's research. In March 2017, the Firm was ranked #1 overall in BTI's Brand Elite 2017 survey, and was cited more than any other as a law firm for "bet-the-company" matters and as a firm delivering world-class innovation.



In compiling the BTI Power Rankings, BTI Consulting conducted 960 in-depth interviews with legal decision makers representing organizations across 15 industries and averaging $13.8 billion in annual revenue. According to BTI, the Power Ranking is the only law firm client relationship ranking based solely on objective feedback from top legal decision-makers.

With its singular tradition and widely recognized record of client service, Jones Day provides formidable legal talent across multiple disciplines and jurisdictions through the seamless collaboration of a true partnership that shares fundamental professional values. Spread across five continents, Jones Day has more than 2,500 lawyers in 44 offices located in major centers of business and finance around the world.

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