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Jones Day's Outsourcing practice named a leading practice by The Legal 500 US

July 2014


An advisor to clients seeking guidance and practical information pertaining to strategic third-party sourcing since the 1990s, the Jones Day Outsourcing team is consistently recognized for its work on complex arrangements, both in the U.S. and offshore.

The Legal 500: US (2014) - Recommended for Technology: Outsourcing

Jones Day's USpractice works on the client side, handling big-ticket and mid-market  deals covering complex ITO, BPO and facilities management for clients in the banking, retail, telecoms, utilities and healthcare industries both in the US and internationally.  Kevin Lyles in Columbus and Mauricio Paez in New York co-chair the group…Jeffrey Kapp in Cleveland is also recommended and is very active in the healthcare space.

Chambers UK (2014): Outsourcing - Notable Practitioner

Jonathon Little of Jones Day receives high praise from clients in the technology space. "He is pragmatic and can dial in to the details," sources reveal.

The Legal 500: US (2013) - Recommended for Technology: Outsourcing

Kevin Lyles in Columbus, and Mauricio Paez in New York co-chair Jones Day’s US  practice, which handles big-ticket and mid-market deals covering ITO and BPO and facilities management for clients in the banking, retail, telecoms, utilities and healthcare industries in the US and internationally. Recommended for its 'industry knowledge and strong support in negotiations', the group has developed a streamlined approach to outsourcing transactions that support its work advising customers and providers on complex transactions…Jeffrey Kapp in Cleveland advises healthcare clients. Paez, who wins praise for his 'deep industry knowledge', undertakes energy-related outsourcing transactions, notably representing Oncor Electrical Delivery Company in negotiations with IBM regarding its ITO agreement renewal and extension, including mainframe modernization.

Chambers UK (2013): Outsourcing - Notable Practitioner

Jonathon Little is head of outsourcing at Jones Day. His recent matters include advising Brit Insurance on a multi-million pound offshore IT and business process outsourcing.

The Legal 500: Europe, Middle East & Africa (2013) - Germany – Recommended for Information Technology and Outsourcing

Jones Day has attracted new blue-chip clients and expanded its workload for a DAX30 company. The team advised Premiere Global Services on cloud services agreements and  also acts for household names such as SAP. Wolfgang Büchner is highly regarded.

The Legal 500: US (2012) - Recommended for Technology: Outsourcing

…Jones Day concentrates its efforts on customer side work. Kevin Lyles in Columbus and  Mauricio Paez in New York co-chair the US practice, which handles big-ticket and  midmarket deals covering ITO and BPO, facilities, logistics and inventory management for clients in the banking, retail, telecoms, utilities and healthcare industries in the US and internationally, frequently advising the firm’s existing client base on complex transactions. As well as handling outsourcing arrangements for Sprint Nextel Corporation, Paez undertakes energy-related outsourcing transactions, notably advising  Xcel Energy on the establishment of a cloudbased database infrastructure for two-way Smart meters. 2011 saw a sharp focus on healthcare outsourcing, driven by the  Affordable Care Act. Clients include the Yale New Haven Health System and the City of Hope National Medical Centre in Los Angeles. Other key clients include Oklahoma Gas & Electric, CenterPoint Energy and Encore Energy.

Chambers UK (2012): Outsourcing – Ranked Firm

This global firm is recognised for its ability to handle complex crossborder or multi-jurisdiction contracts. The outsourcing team has recently advised an  international aerospace supplier on its negotiations to acquire a global services and communications agreement.

Key Individuals - The "tough but good" Jonathon Little has over 15 years of experience  handling outsourcing deals and was a systems analyst with Andersen Consulting before qualifying as a solicitor. This firm has recently advised several Indian outsourcing  companies, including Patni and ITC Infortech.

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