Award-Winning Client Service
Our commitment to client service has repeatedly earned the Firm the “Number One for Client Service” ranking awarded by the BTI Consulting Group, an organization that monitors client satisfaction for legal services. The award is based on survey results from
Fortune 1000 corporate counsel. Jones Day is honored to have been once again awarded earned top rankings in the most recent survey.
In fact, since the inception of the BTI Client Service Ranking nine years ago, Jones Day is the only firm to earn top ratings year after year. In every survey Jones Day has ranked in the top five, and our consistent high ratings have earned the Firm a place among the elite few firms elected to the BTI Client Service Hall of Fame. The annual ranking is based on independent, individual interviews with over 200
Fortune 1000 corporate counsel. In key client service rankings, the Firm was named among the “Best of the Best” for Client Focus, Anticipating Client’s Needs, Understanding the Client’s Business, Breadth of Services, and International Capability, among several other categories.
Jones Day was also recognized by BTI in 2007 with a #1 ranking on The BTI Power Elite list, which identifies the “select group of law firms who outperform competitors in building powerful primary relationships, winning client recommendations and positioning themselves as the go-to firm.”
The annual ranking by the BTI Consulting Group is based on independent, individual interviews with over 200
Fortune 1000 corporate counsel, who rated the erformance of their law firms in multiple categories driving client service excellence:
- Anticipating Client’s Needs
- Advising on Business Issues
- Breadth of Services
- Bringing Together National Resources
- Client Focus
- Commitment to Help
- Handling Problems
- International Capabilities
- Keeping Clients Informed
- Legal Skills
- Quality Products
- Understanding the Client’s Business
- Unprompted Communication
Record of Excellence Across the Firm
Our dedication to delivering the best of the Firm in every client engagement has not gone unnoticed, and it has earned Jones Day industry awards and recognition year after year:
Award-Winning Client Service – the only firm to consistently earn top ratings year after year
BTI Consulting Group (2010)
Named “Litigation and Regulatory Team of the Year"
Jones Day's litigation team in London was recognized by
Legal Week at the 2009 British Legal Awards.
Named Top UK Firm by FTSE 100 companies for client satisfaction
Legal Week Intelligence (2008)
Labor & Employment Department of the Year
The American Lawyer (2008)
#1 for Number of M&A Deals Worldwide each quarter since 2000
Thomson Reuters, Bloomberg
“Life Sciences Legal Advisor of the Year” Awarded for M&A Transaction
Financial Times-Mergermarket Awards (2008)
Chambers Global 2009 Top Tier Recognition
52 Jones Day lawyers were recognized in the 2009 guide, with top tier rankings for our Global Intellectual Property, China Foreign Dispute Resolution, and U.S. Antitrust & Competition practices
Chambers Europe Recognizes 66 Jones Day Lawyers
36 practices in Belgium, France, Germany, Italy, Spain, and the U.K. also recognized (2009)
Chambers USA Awards Top Tier Rankings
16 practices ranked nationally, with top tier recognition for our Antitrust, Labor & Employment, and Retail practices (2009)
Among Top Firms in
Corporate Board Member Survey
For the ninth consecutive year, Jones Day was recognized as one of the top corporate law firms. The Firm has garnered top ten rankings every year since the survey began (2009)
Jones Day Named Global 50 Law Firm
PLC Which Lawyer? (Yearbook 2009)
National Law Journal “Appellate Hot List”
For second consecutive year, Jones Day’s appellate practice was recognized by
NLJ (2009)
M&A Deal of the Year and China Deal of the Year
Asian Legal Business China Law Awards (2007)
#1 for Number of M&A Real Estate Deals Worldwide
Bloomberg (2003—2009)
Litigation Department of the Year
The American Lawyer (winner 2002, finalist 2004, Honorable Mention 2006)
Product Liability Department of the Year
The American Lawyer (winner 2004, finalist 2006)
Transportation and Infrastructure Legal Adviser of the Year
Infrastructure Journal Awards (2007)